When Attempting to Grant Access to Users for Module Access, the Changes Made Cannot Be Saved (Doc ID 2289230.1)

Last updated on JULY 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Primavera P6 Enterprise Project Portfolio Management Cloud Service

ACTUAL BEHAVIOR

When changing the Module Access in Primavera P6 Web, as a P6 admin in the production environment for any user, the changes do not take affect.

EXPECTED BEHAVIOR

When changing the Module Access in Primavera P6 Web as a P6 admin for any user, the changes should take affect and the user should have access to the P6 Application.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Web as P6 Admin.
2. Select Administer --> User Access --> Select any user --> Under "Module Access" select P6 Application.
3. Save changes.
4. Changes are not saved and user does not have access to the P6 Application.

Cause

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