How can CTI be enabled in OSC?
Last updated on JULY 21, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
How can CTI be enabled?
We intend to integrate Genesys CTI with Sales Cloud click-to-dial, but I didn't find out how to setup this.
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