How can CTI be enabled in OSC?
Last updated on JULY 21, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
How can CTI be enabled?
We intend to integrate Genesys CTI with Sales Cloud click-to-dial, but I didn't find out how to setup this.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms