How can CTI be enabled in OSC?
(Doc ID 2289240.1)
Last updated on SEPTEMBER 11, 2020
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
How can CTI be enabled?
We intend to integrate Genesys CTI with Sales Cloud click-to-dial, but I didn't find out how to setup this.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document