How can CTI be enabled in OSC?

(Doc ID 2289240.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


How can CTI be enabled?

We intend to integrate Genesys CTI with Sales Cloud click-to-dial, but I didn't find out how to setup this.


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