How can CTI be enabled in OSC?
(Doc ID 2289240.1)
Last updated on SEPTEMBER 11, 2020
Applies to:Oracle Fusion Sales Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
How can CTI be enabled?
We intend to integrate Genesys CTI with Sales Cloud click-to-dial, but I didn't find out how to setup this.
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