My Oracle Support Banner

OAC Create Instance Fails - "Remote Execution Failed For BI . StartMAXL.sh File Does Not Exist" (Doc ID 2289258.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Analytics Cloud - Classic - Version 17.1.3 and later
Information in this document applies to any platform.

Symptoms

Customer has tried to create new OAC service instance several times, but, fails each time with
error "Remote execution failed for BI . startMAXL.sh file does not exist" just before failure error..
A retry occurs 60 mins later, but fails again..

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.