Intermittent Agent Restart Required

(Doc ID 2289400.1)

Last updated on AUGUST 28, 2017

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Core Issues

ACTUAL BEHAVIOR
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Intermittent agent restart required

Intermittent agent restart required to make sure ICS can talk to on premise agent and database. E.g. Test ICS Connection via cloud interface. On all of our agents (dev, qa, prod).

Unable to test connection "EBS_DB_DEV". [Cause: CASDK-0005]
CASDK-0005: A connector specific exception was raised by the application.
No response received within response time out window of 120 seconds. Agent may not be running, or temporarily facing connectivity issues to Oracle Messaging Cloud Service. Please check the health of the Agent in Agent Monitoring page.

EXPECTED BEHAVIOR
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Cause

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