Account Is Suspended And We Cannot Use Any More Connection (Doc ID 2289412.1)

Last updated on AUGUST 28, 2017

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Account is suspended and we cannot use any more connection
ORACLE ICS account licensed and the agreement is renewed up to July 2018.
 However, we have received a message saying the account is suspended and we cannot use any more connections. We still have 6 connections available out of the 24 and it says we've used the maximum of the connections available.

EXPECTED BEHAVIOR
-----------------------
Account should show valid and be usable.

STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to create new connections see error


Cause

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