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Unable To Set Partner Status From INACTIVE-EXPIRED To ACTIVE From Rest For A Partner Record (Doc ID 2289913.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Partner Management

Unable to Set Partner Status from INACTIVE-EXPIRED to ACTIVE from rest api for a Partner Record
Customer is getting below error when we are trying to update Partner Status from INACTIVE-EXPIRED to ACTIVE for Partner with Company Number as 9180.
ORA-00001: unique constraint (FUSION.HZ_PARTY_USG_ASSIGNMENTS_U1) violated

We have tried same Operation for Other partner with Company Number as 9064 and it worked fine for us.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change status of the record multiple times a day.

Cause

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In this Document
Symptoms
Cause
Solution
References


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