Cannot Log Into The System - Endless Spinning Loading Circles

(Doc ID 2290267.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Trying to log on and access the LDMS system integrated with APEX.

Start up page starts to load and is partially displayed then presented with the spinning circles that indicate the system is working, but it stays in this state forever.

Cause

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