Error When Configuring or Accessing a Product Single Sign-On (SSO): "Error 500--Internal Server Error"

Error When Configuring or Accessing a Product Single Sign-On (SSO): "Error 500--Internal Server Error" (Doc ID 2290644.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Error 500--Internal Server Error occurs in these Learn product single sign-on (SSO) situations:

During configuration at Control Panel > Integrations > Integrations Connections, after clicking the View icon
During configuration at Control Panel > Integrations > Integrations Connections, after clicking the View icon and entering the login credentials
When a user attempts to access the product SSO

Error Message:

Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.

Cause

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Applies to:

Symptoms

Cause

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