ERROR: Saving Signature Rule. Validation Error - "Unexpected Input - An unexpected validation error occurred. Please check your input and re-submit."

(Doc ID 2290696.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When saving an email signature rule mapping, the validation error "Unexpected Input - An unexpected validation error occurred. Please check your input and re-submit." is displayed and the mapping will not save.

    

It is possible that the error message might instead say:

EmailSignatureRuleMapping.senderId

Error in EmailSignatureRuleMapping:undefined.senderId, value: "<null>". Failed IdRequirement

Cause

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