Customer Profile Web Service Is Failing With TAX_PRINTING_OPTION Is Invalid Message (Doc ID 2291173.1)

Last updated on MAY 19, 2020

Applies to:

Symptoms

On : 11.1.11.1.0 version, Customer Import

When attempting to create or update customer profiles via WS, the following error occurs.

ERROR
-----------------------
JBO-AR:::AR_CUSTIMP_BAD_TAX_PRINT_OPT: <MESSAGE><NUMBER>AR-857230</NUMBER><TEXT>The specified TAX_PRINTING_OPTION is invalid. Either enter an existing lookup value or define a new lookup value for the TAX_PRINTING_OPTION lookup type.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>
  
  
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create or update Profile class via WS.
This issue is happening when passing value for attribute GenerateBill as PRI.

Payload Sample:

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<ns1:updateCustomerProfile xmlns:ns1="http://xmlns.oracle.com/apps/financials/receivables/customers/customerProfileService/types/">
<ns1:customerProfile xmlns:ns2="http://xmlns.oracle.com/apps/financials/receivables/customers/customerProfileService/">
<ns2:AccountNumber>CDRM_10124102</ns2:AccountNumber>
<ns2:ProfileClassName>Excellent</ns2:ProfileClassName>
<ns2:CreditChecking>N</ns2:CreditChecking>
<ns2:CreditHold>N</ns2:CreditHold>
<ns2:CustomerAccountProfileId>300100307432423</ns2:CustomerAccountProfileId>
<ns2:DiscountTerms>Y</ns2:DiscountTerms>
<ns2:DunningLetters>N</ns2:DunningLetters>
<ns2:CollectorName>Default Collector</ns2:CollectorName>
<ns2:OverrideTerms>Y</ns2:OverrideTerms>
<ns2:PartyId>300100307432405</ns2:PartyId>
<ns2:SendStatements>Y</ns2:SendStatements>
<ns2:CreditBalanceStatements>N</ns2:CreditBalanceStatements>
<ns2:CustomerAccountId>300100307432407</ns2:CustomerAccountId>
<ns2:Tolerance>5</ns2:Tolerance>
<ns2:PaymentTerms>Net 60</ns2:PaymentTerms>
<ns2:GenerateBill>PRI</ns2:GenerateBill>
<ns2:StatementCycle>Monthly</ns2:StatementCycle>
<ns2:PreferredDeliveryMethod>E-Mail</ns2:PreferredDeliveryMethod>
<ns2:AutoReceiptsIncludeDisputedItems>N</ns2:AutoReceiptsIncludeDisputedItems>
<ns2:ConsolidatedInvoice>N</ns2:ConsolidatedInvoice>
</ns1:customerProfile>
</ns1:updateCustomerProfile>
</soap:Body>
</soap:Envelope>

Cause

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