The value in the column TIMEZONE_CODE is invalid. You must enter a valid TIMEZONE_CODE from table FND_TIMEZONES_B (Doc ID 2291176.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Customer Import

When attempting to upload customers, the following error occurs.

ERROR
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The value in the column TIMEZONE_CODE is invalid. You must enter a valid TIMEZONE_CODE from table FND_TIMEZONES_B


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate>Receivables>Billing
2. Upload customers
3. Download spreadsheet template
4. Populate CSV files from template
5. Upload csv files

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create customers.

Cause

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