My Oracle Support Banner

Unable To Create SOACS (Doc ID 2291393.1)

Last updated on JUNE 05, 2018

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

The SOACS instance creation fails with the following error, even after validating the desired database credentials and available storage space:

Already verified database credentials and space.
------------------------------
Jul 21, 2017 5:30:06 AM UTC Activity Submitted
Jul 21, 2017 5:30:17 AM UTC Activity Started
Jul 21, 2017 5:30:26 AM UTC Created Compute resources for WebLogic Server...
Jul 21, 2017 5:30:30 AM UTC Created security resources for the service...
Jul 21, 2017 5:39:19 AM UTC Established SSH connectivity to WebLogic Administration Server... Used private side of a public key for [oracle]
Jul 21, 2017 5:40:22 AM UTC Failed to configure WebLogic Administration Server... The provisioning errors in [SOACS wls 1]: <provisioning_function.sh> <(host:soacs-wls-1) - command failed: mount /dev/xvdf /u01/app/oracle/suite> /u01/app/oracle/suite is not a mountpoint <weblogic_common.rb> <(host:soacs-wls-1) - waiting for credentials> <weblogic_common.rb> <(host:soacs-wls-1) - credentials accepted> <weblogic_common.rb> <(host:soacs-wls-1) - Running user script> 2017-07-21 05:39:54.501088 File /u01/app/oracle/tools/scripts/user-script.sh does not exist, ignoring 2017-07-21 05:39:54.501119 Script exited with status code 3 <(host:soacs-wls-1) - DB connection is being validated> Getting connection
Jul 21, 2017 5:40:22 AM UTC Service provisioning attempt 1 (out of 2) has failed.
Jul 21, 2017 5:40:24 AM UTC Cleaning up resources before retrying to provision the Service...
Jul 21, 2017 5:45:05 AM UTC Stopped all Compute resources...
Jul 21, 2017 5:45:21 AM UTC Removed Compute resources...
Jul 21, 2017 5:45:25 AM UTC Service record (WebLogic) removal complete...
Jul 21, 2017 6:45:30 AM UTC Activity Started
Jul 21, 2017 6:45:41 AM UTC Created Compute resources for WebLogic Server...
Jul 21, 2017 6:45:45 AM UTC Created
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.