INDUSTRY FIELD IS NOT COPIED FROM CREATION PAGE TO PROFILE PAGE (Doc ID 2291474.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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INDUSTRY field value is not seen on the Profile tab of Account after creation.

EXPECTED BEHAVIOR
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Industry field is suppose to stable in details page

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Account and click create account and create account with industry field data then save and close
2. Then search for that account in the overview page Industry field have data
3. Then click profile page first time industry is null,switch back to overview page again switch to profile page the Industry have value
4.Save and close and search the account again overview page and profile page have Industry value
5.Then click overview page industry have value again click back to Profile page Industry is null

Changes

 Industry field value is given on Account creation.

Cause

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