My Oracle Support Banner

Unable To Communicate With Vertex (Doc ID 2291602.1)

Last updated on JUNE 15, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

On : N/A version, Storefront

When attempting to calculate tax for an order using the Vertex integration, error logging in Oracle Commerce Cloud indicates a network I/O problem. There may be no error displayed in the browser, or a non-specific error message may appear.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.