Error When Running Interactive Dashboard Report (Doc ID 2291695.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X and later
Information in this document applies to any platform.

Symptoms

Error when trying to run Interactive Dashboard Reports:

EMAIL Report

Eventually succeeded, but encountered and resolved errors...
Number of skipped deliveries: 1 of 2

[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Path not found (/users/abc.admin@abc/_delivers/nt5TerX5LEo4Staz)
Error Codes: U9KP7Q94
.
Error Codes: AGEGTYVF
AgentID: /company_shared/shared/Email Campaign Performance monthly
...Trying Agent Get Response Content loop again.... Sleeping for 8 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Path not found (/users/abc.admin@abc/_delivers/PsULKb7OW3OH9FxD)
Error Codes: U9KP7Q94
.
Error Codes: AGEGTYVF
AgentID: /company_shared/shared/Email Campaign Performance monthly
...Trying Agent Get Response Content loop again.... Sleeping for 6 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Path not found (/users/abc.admin@abc/_delivers/WHi36eP9CjCe9lZy)
Error Codes: U9KP7Q94
.
Error Codes: AGEGTYVF
AgentID: /company_shared/shared/Email Campaign Performance monthly
Exceeded number of request retries for method GetResponseContent.

Cause

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