Responsibility Issues While Calling EBS Service Through REST

(Doc ID 2291743.1)

Last updated on AUGUST 23, 2017

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : NA version, Core Issues
While calling Create Employee rest API through ICS calls fails with error.


<genericRestFault><errorCode>500</errorCode><errorPath><![CDATA[POST returned a response status of 500 Internal Server Error]]></errorPath><instance><![CDATA[<ISGServiceFault>\n <Code>ISG_USER_RESP_MISMATCH</Code>\n <Message>Responsibility is not assigned to user</Message>\n <Resolution>Please assign the responsibility to the user.</Resolution>\n <ServiceDetails>\n <ServiceName>sofbang</ServiceName>\n <OperationName>CREATE_EMPLOYEE</OperationName>\n <InstanceId>0</InstanceId>\n </ServiceDetails>\n</ISGServiceFault>]]></instance></genericRestFault>

......... 500\n ISG_USER_RESP_MISMATCH\n Responsibility is not assigned to user\n Please assign the responsibility to the user.\n \n sofbang\n CREATE_EMPLOYEE\n 0\n \n]]>\n\tat\n\tat\n\tat\n\tat\n\tat\n\tat\n\tat\n\t... 19 more\n",

The issue can be reproduced at will with the following steps:
1. Make a call to Create Employee rest API


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