How to troubleshoot IPSec tunnel not working from 3rd party device Fortigate (Doc ID 2291987.1)

Last updated on AUGUST 14, 2017

Applies to:

Corente Cloud Services Exchange - Version 9.4 and later
Information in this document applies to any platform.

Goal

The goal of this article is to know what things need to check if IPSec doesn't work from 3rd party device Fortigate. If all the configurations/logs indicate there is no problem from Corente Service Gateway and pointing to 3rd party device and customer say there are not any problems with their setup, then we need to have some solid debug knowledge for Fortigate product and compare if there is any mismatch in between and show customer the sound proofs.

Solution

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