Items Delete Group Is Not Processing and Is Stuck "In Progress"

(Doc ID 2292544.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete items from the application using Delete Groups, the delete group is stuck in an "In Progress" status, and is not deleting any items.

 -- Steps
The issue can be reproduced at will with the following steps.
1. Product Information Management
2. Tasks -> Manage Delete Groups
3. Actions -> Create new Delete Group
4. Actions -> Select and Add
5. Add over 10,000 items to the delete group
6. Submit -> Delete Group gets stuck in "In Progress" status

Cause

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