My Oracle Support Banner

Not Able To Attach A Document In The Additional Information of Case (Doc ID 2292587.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Cloud Service - Version 7.0 to 8.0 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

There is an issue that when user try to attach a source document in the additional information, the following error occurred.
"EID_DBAPP_DATABASE_ERROR"

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.