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DaaS Account Enrichment Is Not Working (Doc ID 2292853.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When customer try to enrich an account, they are getting an error .
This was not happening before and started after the Data cloud maintenance last weekend.

Error Messages were as below:-

Your request cannot be processed by Oracle Social Data and Insight cloud service. Your helpdesk was notified.
An application error occurred. See the incident log for more information.

Cause

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In this Document
Symptoms
Cause
Solution
References


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