Poor Product Hub Performance - Out of Memory Error
Last updated on AUGUST 02, 2017
Applies to:Oracle Fusion Product Hub Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On Fusion Product Hub: 18.104.22.168.0
When attempting to navigate to the Product Information Management Module, the following error occurs.
The Oracle Cloud Environment is currently unavailable
-- Expected Behaviour
Expect to be able to navigate to the Product Information Management Module without error
The issue can be reproduced at will with the following steps.
1. Log into instance
2. From the Homepage, select Product Management
3. Then select Product Information Management --> Error Occurs
-- Business Impact
The issue has the following business impact:
Due to this issue, users cannot consistently navigate to and work within the Product Information Management Module
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