Error When Trying to Add ABO Model to Favorites [Cannot add item (ITEM_NAME) to the favorites list because it is a mandatory item and cannot be added separate from the configured model.] (Doc ID 2293571.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to add an Asset Based Ordering (ABO) model to the Favorites list, an error message is displayed and the item is not added to Favorites:

Cannot add item (ITEM_NAME) to the favorites list because it is a mandatory item and cannot be added separate from the configured model.

Cause

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