Your Sales Cloud Version Does Not Yet Support The New Mobile App

(Doc ID 2293632.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Classic Mobile Sales App

When we are logging in on Mobile CX Cloud Application we get an error
We are currently on REL 12 PB 7.

ERROR
-----------------------
Your Sales Cloud version does not yet support the new mobile app.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up application
2. Log In
3. Get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Oracle CX Cloud Mobile.

Cause

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