Error When Attempting to Log Into the LearnCenter Through a Single Sign-On (SSO): “Your membership in this LearnCenter is not active at this time” or “Your password has expired” (Doc ID 2293747.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Taleo Learn Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

One of the following errors displays when a user attempts to log into the LearnCenter through a single sign-on (SSO):

Your membership in this LearnCenter is not active at this time. Your membership in this LearnCenter expired on [DATE/TIME]. Please contact your administrator.

Your password has expired. Please enter a new password below.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms