Talent Withdrawal or Error Notifications Post Release 12 Upgrade
(Doc ID 2293785.1)
Last updated on MAY 18, 2023
Applies to:
Oracle Fusion Goal Management Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]Oracle Fusion Profile Management Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Performance Management Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Performance Management - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Career Development Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.
Purpose
Customers are noticing behavior after REL12 upgrade where they get mass email notifications for pending approvals older than 180 days.
Change introduced in Release 12 for SOA pending transactions:
In Release 12, there is feature introduced to auto-withdraw open approval tasks older than 180 days. This feature was delivered through bug: 23500606. When auto-withdraw happens, user receives either the notification about withdraw or an error notification if there was any issue during withdraw processing. System does not differentiate between auto-withdraw vs. manual withdraw action. This is as per the design to clean up older notifications from the system. This cleanup happens after upgrade to Release 12 and also every 3 days thereafter.
The purpose of this document is to address question from Talent Management customers receiving withdrawal or error notifications and how this can be prevented or minimized.
Scope
Oracle Fusion Talent Management Products
Details
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