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Prepayment Process Isn't Working. Receive the Following Error: ORA-20001: The default payment method for this payroll is missing. (Doc ID 2293806.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------
When attempting to process a prepayment,
the following error occurs.

ERROR
-----------------------
ORA-20001: The default payment method for this payroll is missing. Details: You must resubmit the process with a default payment method.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Checklist
2. Submit a Process or Report
3. Enter Legislative Data Group
4. Search for Calculate Prepayments
5. Enter Parameters
6. Submit
7. Note Calculate Prepayments results in error status.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete prepayments process.

Cause

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In this Document
Symptoms
Cause
Solution


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