Is There a Ghost Hierarchy in Reports (Doc ID 2293869.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Goal

We have an interesting problem trying to track down a report we are using in a Web Applet. The Web Applet is Type URL, and is pointing at: htt....secure-ausomxABC.crmondemand.com/OnDemand/user/analytics/saw.dll?Go&Path=%2fshared%2fCompany_AABC-123SF_Shared_Folder%2fData%2fMarketing%20Score%20Reports%2fContact%20Score&Action=Navigate&p0=1&p1=eq&p2=Contact.%22Contact%20ID%22&p3=%%%Id%%%

The problem, is that the path for this report doesn't exist in our system. Translated, the path in the URL above is '/shared/Company_AABC-123SF_Shared_Folder/Data/Marketing Score Reports/Contact Score'. Unfortunately, we don't know where to find that report path. Is there a ghost hierarchy in our Reports?

The issue isn't with the Applet, but rather where the Report is coming from. Where does this report exist in our system? Is there a directory we cannot see or access?

Solution

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