FA: SCM: OM: Order Creation Fails With: You must enter a value for the Ship-to Address attribute
(Doc ID 2294121.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
When entering a value for Ship To address while creating a sales order the following errors occur:
You must enter a value for the Ship-to Address attribute.
An order was not created because a value was not provided for the required attribute SHIP_TO_PARTY_SITE_ID in the source order with the following details: source order NNNNNN, source order line 1, source order schedule 1.
Provide a value for SHIP_TO_PARTY_SITE_ID, and resubmit the order.
An order was not created because a value was not provided for the required attribute SHIP_TO_PARTY_SITE_ID in the source order with the following details: source order NNNNNN, source order line 1, source order schedule 1.
Provide a value for SHIP_TO_PARTY_SITE_ID, and resubmit the order.
The issue can be reproduced at will with the following steps:
1. Create a Draft sales order with an existing customer Ship To address.
2. Create a new Ship To address site for this customer.
3. Query the Draft order and update the Ship To address to the newly created location.
Changes
A new Ship To address site was created for the customer on the sales order.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |