Custom DCL in Lead search popup takes between 12 to 20 seconds to open and display (Doc ID 2294451.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Performance

ACTUAL BEHAVIOR
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When opening the search popup for a custom DCL, it takes between 12 to 20 seconds to open

EXPECTED BEHAVIOR
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When opening the search popup for a custom DCL, it should be in 3 seconds time to popup

STEPS
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The issue can be reproduced at will with the following steps:
1 - Go to Lead
2 - Open Lead
3 - Click Custom DCL
5 - Click Search
6 - Takes between 12 - 20 seconds to open popup search screen
BUSINESS IMPACT
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Bad user experience when opening the search popup for the Lead custom DCL

Cause

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