Event Code AVAA0-2709-4 When Viewing All Active Resources And Viewing Resource Assignments (Doc ID 2294623.1)

Last updated on AUGUST 15, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.5.0 and later
Primavera P6 Professional Project Management - Version 8.3.5.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.5.0 and later
Information in this document applies to any platform.

Symptoms

The following steps result in an Event Code error when selecting Enterprise menu then Resources and attempting to filter by "All Active Resources", or by opening a project and selecting Projects menu then Resource Assignments. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch P6 Professional client
2. Select Enterprise main menu / Resources
3. Select View menu > Filter By to "All Active Resources"
4. Result: error Event Code AVAA0-2709-4

The issue can be reproduced at will with the following steps:
1. Launch P6 Professional client
2. Open a Project (as a non-admin super user)
3. Select Projects menu > Resource Assignments
4. Result: error Event Code AVAA0-2709-4


ERRORS:
*****************************************************
* EXCEPTION REPORT *
*****************************************************

Executable: PM.exe
Application: Primavera P6 Professional R8.3.5
Event Code: AVAA0-2709-4
Message:
Access violation at address 00891508 in module 'PM.exe'.
Read of address 00000000

Context:
1: TDevxMainForm.BeforeFormShow
2: TDevxMainForm.actConfigureResourcesExecute
3: TDevxMainForm.BeforeFormShow
4: TDevxMainForm.actProjectResourceAssignmentsExecute
5: TDevxMainForm.BeforeFormShow
6: TDevxMainForm.actProjectsExecute
7: TCFormManager.SetToolbar
8:
9:
10:

Detail:
Type: EAccessViolation
Object Type: TCVirtualQueryGrid

*****************************************************
* EXCEPTION REPORT *
*****************************************************

Executable: PM.exe
Application: Primavera P6 Professional R8.3.5
Event Code: AVAA0-2709-4
Message:
Access violation at address 00891508 in module 'PM.exe'.
Read of address 00000000

Context:
1: TDevxMainForm.BeforeFormShow
2: TDevxMainForm.actConfigureResourcesExecute
3: TCFormManager.SetToolbar
4: TDevxMainForm.BeforeFormShow
5: TfrmLogin.FormCreate
6:
7:
8:
9:
10:

Detail:
Type: EAccessViolation
Object Type: TCVirtualQueryGrid

Cause

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