Duplicates are not being detected detected in “Duplicate Identification Batch” for imported accounts

(Doc ID 2294709.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Data Quality, Customer Hub

ACTUAL BEHAVIOR
---------------
Duplicates are not being detected detected in “Duplicate Identification Batch” for imported accounts

EXPECTED BEHAVIOR
-----------------------
Imported accounts should also be checked for duplicates

STEPS
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The issue can be reproduced at will with the following steps:
1. Configure Duplicate Identification batch as:
a. Batch Match Mode: Against the registry
b. Party Type: Organization
c. Matching Configuration: [configuration name]
d. Automatic processing option: Create Merge Request
e. Apply Rules: Match any keyword.
f. Subset Rules for Identifying Duplicates:
g. Object: Organization
h. Attribute: Creation date
i. Operator: after
j. Value: between 30 minutes and 60 minutes before of Account’s Date
2. Run Import
3. Duplicate accounts can be imported and are not picked up in duplicate identification

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, imported accounts are not picked up in duplicate identification

Cause

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