Applications Have Become Stuck In A Recoverable State Due To DOCS API Not Returning Correct Payload (Doc ID 2295243.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle Process Cloud Service - Version 15.2.3 to 15.2.3
Information in this document applies to any platform.

Symptoms

In PCS, A popup with the following error received when clicking on instances in tracking. The DOCS folders have been created, however.

Warning
Folders in DOCS have not been created.. Wait for DOCS folders to be created.Please try again after sometime

 

Error:-

exception.code:40027
exception.type: ERROR
exception.severity: 2
exception.name: DOCS task folders havent been created yet.
exception.description: {0} out of {1} DOCS folders have been created for task
{2}.
exception.fix: Wait for DOCS folders to be created.
at
oracle.bpm.services.integration.content.ejb.BPMContentServiceBean.getOrCreateF
olders(BPMContentServiceBean.java:825)

Cause

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