When Selecting "View Exchange Rates", An Error Is Thrown "The System Could Not Process Your Request". (Doc ID 2295706.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Primavera Unifier - Version 15.2.0.0 and later
Primavera Unifier Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Version 15.2.0.0

When trying to check Currency Rates, (View > Currency Rates) in the Company Workspace a generic system error is thrown.

ERROR
-----------------------
The system could not process your request. Logging in again may help in some cases.
Contact your System Administrator if you are still having problems.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login Unifier
  2. View Currency Rates, got error above.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view currency rates in Unifier.

Cause

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