When Selecting "View Exchange Rates", An Error Is Thrown "The System Could Not Process Your Request". (Doc ID 2295706.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Primavera Unifier - Version and later
Primavera Unifier Cloud Service - Version and later
Information in this document applies to any platform.


On Unifier : Version

When trying to check Currency Rates, (View > Currency Rates) in the Company Workspace a generic system error is thrown.

The system could not process your request. Logging in again may help in some cases.
Contact your System Administrator if you are still having problems.

The issue can be reproduced at will with the following steps:

  1. Login Unifier
  2. View Currency Rates, got error above.

The issue has the following business impact:
Due to this issue, users cannot view currency rates in Unifier.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms