100 Users are Allocated to an Instance that Should Be Cancelled and/or Deleted (Doc ID 2296363.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Content and Experience Cloud (CEC) Documents should have 200 users available. In the Manage Services interface, there is an older in which 100 users are allocated.

Because of this only 100 users are available to allocate to the new instance.

There are currently 97 users and will have a need to add more users very soon. This allocation of users needs to be corrected in order to apply the full 200 users to the new instance.

Cause

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