Calendar Disappears When Selecting Different Month From Select Date Icon

(Doc ID 2296443.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Activities

ACTUAL BEHAVIOR
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When clicking the Due Date field in the Create Task Page, the Calendar appears and it is possible to select dates, however, on selection of Month, the dropdown Calendar is disappearing.

EXPECTED BEHAVIOR
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Users should be able to select month and year from Calendar popup window and the dates should get saved in Due Date field.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Opportunities
2. Drill-down on Opportunity
3. Select Activities sub-tab
4. Select Create Task
5. Select “Due Date” field then “Select Date” icon
6. Select Month drop-down then select a different month, the “Select Date” icon disappears.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select due date in task screen.

Cause

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