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Error When Launching a Document Course: "Content type not supported by this course player" or "Course content is loading..." (Doc ID 2296491.1)

Last updated on JULY 09, 2018

Applies to:

Oracle Taleo Learn Cloud Service - Version 17A and later
Information in this document applies to any platform.

Symptoms

When a user tries to launch a course in the LearnCenter, the following message occurs:

Document Course
Content type not supported by this course player.
Contact your training administrator for more information.

After the message above displays, another browser tab may open, and the message Course content is loading... will briefly appear in the blue status bar and then disappear.

Cause

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