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Fusion Global Payroll: Error Creating Personal Payment Method "An error occurred while processing formula PREVENT EDIT PPM RULE. (PAY-1635420)" (Doc ID 2296765.1)

Last updated on FEBRUARY 03, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to create new Personal Payment Method, the following errors occur;

ERROR

An Application Error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 5657, Server Domain: HCMDomain, Server Instance: CoreProcessServer_1, Application Name: HcmCoreApp.

When clicking on Manage Payment Method UI, the following error occurs.

ERROR

An error occurred while processing formula PREVENT EDIT PPM RULE. (PAY-1635420) Review any accompanying messages that identify the person, element, or other details. Review the formula to determine the cause of this problem.

Cause

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In this Document
Symptoms
Cause
Solution
References


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