"Recommendations" Are Getting Blocked by Some Ad Blockers

(Doc ID 2296885.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


To explain the a reported problem that some OCC customers are seeing no recommendations on Product Details Pages because of their Ad Blocker.

It was reported that some Ad Blockers have "recs.atgsvcs.com" in their advertisement list and so when active they block the recommendations from being shown as they are served from that address.

To understand the difference between an Ad Blocker and a wide-spectrum blocker utility.


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