Unable To See An SOAP (webservices) Update Of Rate Table Rate At Participant Snapshot View

(Doc ID 2297387.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Compensation Plans

When trying to update 2-dimensional rate table rates using SOAP Webservices for performance measure Rate tables rates for a participant, the message"Rate Table Value Updated Successfully" is returned, but there is no change in the UI.

Rate table should update with webservice.

The issue can be reproduced at will with the following steps:
1. Create webservice payload with values to update rate table. Example:

<rat:RateDimensionName>Rate Name 1</rat:RateDimensionName>
<rat:RateDimensionName>Rate Name 2</rat:RateDimensionName>

2. Run payload
3. Verify the rate table in SUI for updates.

The issue has the following business impact:
Due to this issue, users cannot use the webservice to update their rate table.


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