Unable To See An SOAP (webservices) Update Of Rate Table Rate At Participant Snapshot View (Doc ID 2297387.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Compensation Plans

ACTUAL BEHAVIOR
---------------
When trying to update 2-dimensional rate table rates using SOAP Webservices for performance measure Rate tables rates for a participant, the message"Rate Table Value Updated Successfully" is returned, but there is no change in the UI.

EXPECTED BEHAVIOR
-----------------------
Rate table should update with webservice.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create webservice payload with values to update rate table. Example:

<typ:rateList>
<rat:RateDimensionName>Rate Name 1</rat:RateDimensionName>
<rat:RateDimensionName>Rate Name 2</rat:RateDimensionName>
<rat:RateTierValue>1-2</rat:RateTierValue>
<rat:RateTierValue>1-2</rat:RateTierValue>
</typ:rateList>


2. Run payload
3. Verify the rate table in SUI for updates.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the webservice to update their rate table.

Cause

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