User Unable To Login

(Doc ID 2297565.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.


For a password change, the user answered all the challenge questions and it took him to password reset page. But after clicking on save he is getting the attached error.

IAM-3040002 : User challenge questions have not been set.


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