Student Loan Not Refunded (Doc ID 2297585.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, UK - United Kingdom Legislation

ACTUAL BEHAVIOR
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After processing Payroll in Rel12 for an employee who is a leaver effective 28/04/17 the Student Loan does not appear in deductions / No values in Run Results / Not in earnings

EXPECTED BEHAVIOR
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Student Loan should appear in deductions. Should be refunded.

STEPS
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The issue can be reproduced at will with the following steps:
1. Terminate the employee effective of 28/04/17
2. Process employee in payroll
3. Refund £89 that was deducted the period before
4. Student Loan does not appear in deductions

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pay the correct amount

Cause

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