Error While Adding 15 digit Iqama Number For Person In UAE: ERROR: The 14-digit Iqama number must be in the format NNN/NNNN/NNNNNNN, where N represents a number. (HRX-1560398) (Doc ID 2297685.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

When attempting to add a Iqama number that has more than 14 digits in "Visas and Permits" section,
the following error occurs.

ERROR
-----------------------
The 14-digit Iqama number must be in the format NNN/NNNN/NNNNNNN, where N represents a number. (HRX-1560398)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Person Management
2. Search for a person
3. Manage Person
4. Documents

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot add Iqama Number for persons who have more than 14 digits.

Cause

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