Chrome Displays Blank Page for bm.log and HTML Editor

(Doc ID 2297699.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 to 2017 R1 [Release 2016 to 2017]
Information in this document applies to any platform.

Symptoms

 When using the Chrome browser and trying to Edit HTML of a Part, or trying to open bm.log, a blank HTML page (html_blank.jsp) is loaded instead.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms