ERROR: "Unable To Load Data" When Accessing Team Usage Link Under Projects Tab. (Doc ID 2297733.1)

Last updated on AUGUST 22, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.7 and later
Primavera P6 Professional Project Management - Version 17.7 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

Receiving error message " Unable to load data, Unknown Error, Please contact your System Administrator when accessing the Team Usage page in P6 Web.

The issue can be reproduced at will with the following steps:
1. Log into P6 Web.
2. Click on the Projects tab.
3. Click on Team Usage Link and notice the page does not load.

Cause

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