Fusion R12 BI Publisher - Since The Upgrade To R12, Click On BIP Report Customize See Blank Page

(Doc ID 2297964.1)

Last updated on DECEMBER 29, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Application Toolkit - Version 11.12.1.0.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When Clicking on Customise option for BIP reports, Getting a Blank Screen

EXPECTED BEHAVIOR
BIP reports needs to be customized

STEPS
1. Login to Fusion Applications
2. Go to Reports and Analytics:
Navigator > Tools > Reports and Analytics
3. Select Financials --> Receivables-->Bill Presentment--> Invoice Print Template and click on Customize
4. The next screen is completely scrambled and could see blank page

BUSINESS IMPACT
Due to this issue users are unable to customize BIP report

Changes

Upgraded to R12

Cause

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