After Upgrade To R12, We're Unable To Download The SSO Enabled Outlook Plugin (Doc ID 2297985.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After R12 upgrade , SSO login does not work for  Sales Cloud for Outlook add-in .

When user try logging into Sales Cloud for Outlook , the SSO login screen does not show . Instead the users are given the normal login screen .

 

 

 

 

Cause

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