Content Error when Attempting to Publish YouTube Video to Google+ Page (Doc ID 2298512.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

User is receiving error when attempting to publish YouTube video to Google+ page.

STEPS
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The issue can be reproduced at will with the following steps:


Replicated with YouTube link in the post IDs sent over both by copying link from browser window and by copying share URL from YouTube page and adding to the library asset field in the CAPP dashboard and by uploading as URL in the video library asset menu and selecting a thumbnail. User receives 'content error' in post failure email.


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The issue has the following business impact:
Due to this issue, users could not publish YouTube video on Google+ page.

Cause

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