Performance Issue On Dashboards

(Doc ID 2298936.1)

Last updated on JANUARY 01, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
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Customer has 2 custom report that do not perform well when the manager accesses their dashboard

EXPECTED BEHAVIOR
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Dashboard reports should return results to managers relatively quickly

STEPS
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The issue can be reproduced at will with the following steps:
1. Manager signs in to Sales Cloud
2. Manager accesses the dashboard
3. The reports do not load data for a long period of time

BUSINESS IMPACT
-----------------------
Management team waiting on critical decision data

Cause

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