Recipient Names Not Shown In The AGENTS

(Doc ID 2298940.1)

Last updated on JANUARY 01, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Recipient names not shown in the AGENTS

EXPECTED BEHAVIOR
-----------------------
Should be able to see the recipients name in the agent scheduler.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto to BI --> Edit the Agent --> goto recipients tab --> Unable to see the recipients name

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot find the recipients name in the BI

Cause

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