Cloning Widget not working with non descriptive error (Doc ID 2299107.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Specific Symptom:

The customer will attempt to clone a widget and gets an error with no description as to why it failed.

 

Steps:

1. Go to the Design Studio

2. Add a Header element to a section for example.

3. Click the Clone Header option next to the widget you want to clone

4. Try to clone an instance of this header, and when you click the "Clone" button you will receive an error.

5. If the error describes the issue, then correct it accordingly.

    If it just says not successful and the following fields "Name" have errors with no further description given, then proceed with the following solution.

 

Changes

N/A 

Cause

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